-
Unsolved Link Tracking List Error
"I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time. Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve. Given the premium pricing of MOZ's services, these persistent errors are unacceptable."
Moz Pro | | Alberto D.0 -
Unsolved DA dropping after spam attack
Hello. Our DA has dropped from 40 to 28. Why does moz take into account clear spam links. Not all links are created by website owners. Popular websites also see a lot of unknown spam linking. Any solutions to over-ride these issues? It seems very futile to see the DA dropping without any apparent reason or help towards actionable data.
Moz Pro | | Skites20 -
Unsolved 403 errors for assets which work fine
Hi,
Moz Tools | | Skites2
I am facing some issue with our moz pro account
We have images stored in a s3 buckets eg: https://assets2.hangrr.com/v7/s3/product/151/beige-derby-cotton-suit-mb-2.jpg
Hundreds of such images show up in link opportunities - Top pages tool - As 403 ... But all these images work fine and show status 200. Can't seem to solve this. Thanks.0 -
Potential traffic
Hi! I am curious what is the Moz equivalent of "potential traffic" metric in Ahrefs? Is there any keyword metric I can check in Moz to receive data on potential traffic rather than only volume? Thanks in advance!
Keyword Research | | Siir0 -
Unsolved Ooops. Our crawlers are unable to access that URL
hello
Moz Pro | | ssblawton2533
i have enter my site faroush.com but i got an error
Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct
what is problem ?0 -
Unsolved Why for some keywords there is no metrics in search results?
I have installed moz addon in chrome and for some search results moz shows metrics under search card but for some keywords does not. This is very anoying. Could you help?
Moz Bar | | paulavervo0 -
Unsolved How Does MOZ Pro Help An E-Commerce Site Gain Rankings?
Added Maximum keywords on Moz Pro - Updated our SERP and optimized metas for all our products on Bookscardsnbikes. We are sorting out bad backlinks - and have google ads + and boosting our seo. And yet - no traffic or customers [minimal] Have been a business for one year. In short: can you take a look at our moz [Site Audit] and explain what we're missing to get our company off of the ground. We are more than okay with criticism - it helps us grow. Our layout and site design is completely fine and what we want. But we think its just a matter of being a new site that we aren't getting the amount of business we COULD have. Is the 200$ a month worth it? What is moz doing to help us grow? Best. Bookscardsnbikes
Moz Pro | | bookscards15520 -
Unsolved Solve a Lost GA Connection - can't get it to work
Hi, I followed all steps on https://moz.com/help/moz-pro/getting-started/troubleshoot-google-analytics?_ga=2.15852085.2007735045.1676157945-122376721.1676157945 below Solve a Lost GA Connection multiple times but I keep getting the message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please follow the steps in our guide to reconnect.
Moz Pro | | silvansoeters
" I am on the free trial and would obviously like to connect to GA to see how everything is working. Any help would be greatly appreciated. Thanks.0 -
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
**When will MOZ support GA4?**
Google has announced that it will not report new "Universal Analytics" data as of July 1, 2023. That would mean, at that time, MOZ "traffic" results will apparently become irrelevant?
Reporting & Analytics | | dcmike0 -
Unsolved CSV export does not work
Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
Product Support | | netcomsia
alt text0 -
Unsolved Export to csv does not work
HI friends. For long time I cannot download csv reports for links. I need to export new spam links sort by spam score and compare to existing but export to csv button spins for ever and nothing happens
Moz Pro | | netcomsia0 -
Unsolved Old Account Data
I've just got our account live again after the old payment card had expired. Now I'm back in the account I don't see my old set up and all the site / keywords I've previously had set up. Can you help?
Moz Pro | | Paul_Coupe0 -
Broken URL Links
Hi everyone, I have a question regarding broken URL links on my website. Late last year I move my site from an old platform to Shopify, and now have broken URL links giving out 4xx errors. When I look at Moz Pro>Campaigns>Insights>links, I can see the top broken URL links, however there is a difference if copy & paste URL directly from Moz Pro and by Export CSV file. For example below, If I copy and paste links direct from Moz Pro, it has the “http://” in front as below: http://www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg But when I export the list of links as an CSV file, the http:// is removed. www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg Another Example below: By copy & paste URL direct from Moz Pro
Technical SEO | | johnwall
http://thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue By export CSV file.
thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue Which one do I use to enter into the “Redirect From” field in Shopify URL Redirects? Do I need to have the http:// in front of the URL? Or is it not required for redirects to work? Kind Regards, John Wall
The Hair Hub0 -
Unsolved Moz Pro crawl signaling missing canonical which are not?
Hi,
Moz Pro | | rolandvintners
I'm trying MozPro considering using it.
One of the tool which is appealing is the crawl and insights.
After quick use, I really question many of the alerts, for instance, I got a "missing canonical tag" on this url: https://vintners.co/wine/grawu_gto#2020 but when I check my markup, there's clearly a canonical tag: <link rel="canonical" href="https://vintners.co/wine/grawu_gto"> Anybody can explain?
I asked Moz Pro staff when being onboarded but didn't get an answer...
Honestly, I'm questioning the value of these crawls, or may be I miss something?0 -
Unsolved How to find keywords your competitors rank for but you don't?
Hi, I'm just digging through Moz pro at the moment, and really like the true competitor feature, but would like to be able to see the keywords our competitors rank for and we don't, rather than just the overlapping ones. Is this possible at all? Thanks
Moz Pro | | pm-mbc
Paul0 -
Unsolved Anyone out there know MOZ well enough to provide a consultation on our results?
Hi Fans of MOZ, is there anyone out there that knows MOZ like an uber user and understands the details on crawl reports and what they mean? I'm looking for someone to review my MOZ results and give me some practical suggestions to work on with my SEO and web teams. Any takers?
Moz Pro | | NCPG
Bob Preston,0 -
Unsolved How many sites can I track with one subscription?
Hello, We are currently a MozPro medium member and we are tracking amlrightsource.com but we have other sites we'd like to track as well. Wondering if we can track more sites with this subscription?
Moz Pro | | KassandraSharr0 -
Unsolved Mistake on keyword stuffing detection(in my view)
Hello!
Moz Bar | | Seoman45
In Mozbar, optimization factors
"Avoid Keyword Stuffing in Document"
If a blog (or any other page) publishes an article, and that article attracts a considerable number of questions, it is inevitable to prevent repeating the keyword on that page. In other words, using keywords by users in comments should not be considered as "Keyword Stuffing". In my view, if this is true, you need to optimize the detection of "Keyword Stuffing".
By the way, thanks for the valuable service and tools for SEO.
Best regards,
Abbas0 -
Unsolved Log in with Safari
Hello in the last month or so I seem to no longer be able to log into Moz using Safari 15 on my Mac. I have content blockers disabled (though that shouldn't be a requirement anyway). Please fix!
Product Support | | duncanwilcox0 -
Cancellation questions? Ask them here!
We handle cancellation concerns individually through our help team! Please reach out to them directly via email at help@moz.com! We also have a help article that walks through exactly how you can cancel or make changes to your accounts: https://moz.com/help/your-account/manage-subscriptions/cancel-moz-pro Thanks!
Product Support | | HayleyBowyer0 -
Check out our Moz Status Page for current outages
You can see updates regarding known outages on our Moz Status page here: https://moz.com/help/status/maintenance-and-outages
Product Support | | HayleyBowyer0 -
Solved MY CARD IS CHARGED PLEASE CANCEL MY SUBSCRIPTION AND GIVE ME THE REFUND
Hi Moz Please cancel my account. I was charged for $149. It was charged automatically. I am please respond to my email and take an action towards this.
Product Support | | Wenalyn0
Welcome to the Q&A Forum
Browse the forum for helpful insights and fresh discussions about all things SEO.
